dashboard-ticketing/src/Console/Commands/AutoCloseTickets.php

<?php

namespace Dashboard\Ticketing\Console\Commands;

use App\Models\Setting;
use Dashboard\Ticketing\Models\Ticket;
use Illuminate\Console\Command;

class AutoCloseTickets extends Command
{
    protected $signature   = 'ticketing:auto-close';
    protected $description = 'Close resolved tickets that have not been updated within the configured grace period.';

    public function handle(): int
    {
        $days = (int) Setting::get('ticketing.auto_close_days', 0);

        if ($days <= 0) {
            $this->info('Auto-close is disabled (ticketing.auto_close_days = 0).');
            return 0;
        }

        $cutoff = now()->subDays($days);

        $count = Ticket::where('status', 'resolved')
            ->where('updated_at', '<=', $cutoff)
            ->update(['status' => 'closed']);

        $this->info("Auto-closed {$count} ticket(s) resolved more than {$days} day(s) ago.");

        return 0;
    }
}