<?php

use Illuminate\Database\Migrations\Migration;
use Illuminate\Database\Schema\Blueprint;
use Illuminate\Support\Facades\Schema;

return new class extends Migration
{
    public function up(): void
    {
        Schema::create('tickets', function (Blueprint $table) {
            $table->id();
            $table->string('number')->unique(); // e.g. "IT-0042"
            $table->foreignId('group_id')->constrained('ticketing_groups');
            $table->unsignedBigInteger('submitter_id');
            $table->unsignedBigInteger('assigned_to')->nullable();
            $table->foreignId('project_id')->nullable()->constrained('ticketing_projects')->nullOnDelete();
            $table->string('title');
            $table->text('description');
            $table->enum('status', ['open', 'in_progress', 'pending', 'resolved', 'closed'])->default('open');
            $table->foreignId('priority_id')->nullable()->constrained('ticketing_priority_levels')->nullOnDelete();
            $table->date('due_date')->nullable();
            $table->timestamps();
        });
    }

    public function down(): void
    {
        Schema::dropIfExists('tickets');
    }
};