<?php

namespace Dashboard\Ticketing\Models;

use Illuminate\Database\Eloquent\Model;
use Illuminate\Database\Eloquent\Relations\HasMany;

class TicketingGroup extends Model
{
    protected $fillable = ['name', 'email_address', 'color', 'prefix'];

    public function tickets(): HasMany
    {
        return $this->hasMany(Ticket::class, 'group_id');
    }

    public function priorityLevels(): HasMany
    {
        return $this->hasMany(PriorityLevel::class, 'group_id');
    }

    public function agentAccess(): HasMany
    {
        return $this->hasMany(TicketingAgentAccess::class, 'group_id');
    }

    public function projects(): HasMany
    {
        return $this->hasMany(TicketingProject::class, 'group_id');
    }

    public function emailConnections(): HasMany
    {
        return $this->hasMany(EmailConnection::class, 'group_id');
    }

    public function nextTicketNumber(): string
    {
        $count = $this->tickets()->count() + 1;
        return $this->prefix . '-' . str_pad($count, 4, '0', STR_PAD_LEFT);
    }
}