feat: full dashboard-ticketing scaffold with data model, controllers, Vue pages

2026-04-08 17:10:30 -07:00
parent 81d0d54f50
commit 391699220f
33 changed files with 1947 additions and 719 deletions
--- a/src/Http/Controllers/TicketingSettingsController.php
+++ b/src/Http/Controllers/TicketingSettingsController.php
@@ -0,0 +1,144 @@
+<?php
+
+namespace Dashboard\Ticketing\Http\Controllers;
+
+use Dashboard\Ticketing\Models\PriorityLevel;
+use Dashboard\Ticketing\Models\TicketingAgentAccess;
+use Dashboard\Ticketing\Models\TicketingGroup;
+use Illuminate\Http\Request;
+use Illuminate\Routing\Controller;
+use Illuminate\Support\Facades\Auth;
+use Inertia\Inertia;
+use Inertia\Response;
+
+class TicketingSettingsController extends Controller
+{
+    private function requireAgentAccess(): void
+    {
+        $hasAccess = TicketingAgentAccess::where('user_id', Auth::id())->exists();
+        if (!$hasAccess) {
+            abort(403);
+        }
+    }
+
+    private function requireManagerAccess(int $groupId): void
+    {
+        $isManager = TicketingAgentAccess::where('user_id', Auth::id())
+            ->where('group_id', $groupId)
+            ->where('role', 'manager')
+            ->exists();
+        if (!$isManager) {
+            abort(403);
+        }
+    }
+
+    public function index(): Response
+    {
+        $this->requireAgentAccess();
+
+        $userId = Auth::id();
+        $myGroupIds = TicketingAgentAccess::where('user_id', $userId)->pluck('group_id');
+
+        $groups = TicketingGroup::whereIn('id', $myGroupIds)->get();
+
+        $agents = TicketingAgentAccess::whereIn('group_id', $myGroupIds)->get();
+        $agentUserIds = $agents->pluck('user_id')->unique();
+        $agentUsers = \DB::table('users')->whereIn('id', $agentUserIds)->get(['id', 'name', 'email'])->keyBy('id');
+        $agents->each(fn($a) => $a->user = $agentUsers[$a->user_id] ?? null);
+
+        $priorities = PriorityLevel::where(fn($q) => $q->whereNull('group_id')->orWhereIn('group_id', $myGroupIds))
+            ->orderBy('sort_order')->get();
+
+        return Inertia::render('Ticketing/Settings', [
+            'groups' => $groups,
+            'agents' => $agents,
+            'priorities' => $priorities,
+            'myGroupIds' => $myGroupIds,
+        ]);
+    }
+
+    public function storeGroup(Request $request)
+    {
+        $this->requireAgentAccess();
+
+        $validated = $request->validate([
+            'name' => 'required|string|max:100',
+            'email_address' => 'nullable|email',
+            'color' => 'required|string|regex:/^#[0-9a-fA-F]{6}$/',
+            'prefix' => 'required|string|max:10|alpha_num|unique:ticketing_groups,prefix',
+        ]);
+
+        $group = TicketingGroup::create($validated);
+
+        // Auto-add creator as manager
+        TicketingAgentAccess::create([
+            'user_id' => Auth::id(),
+            'group_id' => $group->id,
+            'role' => 'manager',
+        ]);
+
+        return back()->with('success', 'Group created.');
+    }
+
+    public function updateGroup(Request $request, TicketingGroup $group)
+    {
+        $this->requireManagerAccess($group->id);
+
+        $validated = $request->validate([
+            'name' => 'required|string|max:100',
+            'email_address' => 'nullable|email',
+            'color' => 'required|string|regex:/^#[0-9a-fA-F]{6}$/',
+            'prefix' => 'required|string|max:10|alpha_num|unique:ticketing_groups,prefix,' . $group->id,
+        ]);
+
+        $group->update($validated);
+
+        return back()->with('success', 'Group updated.');
+    }
+
+    public function storeAgent(Request $request)
+    {
+        $this->requireAgentAccess();
+
+        $validated = $request->validate([
+            'user_id' => 'required|exists:users,id',
+            'group_id' => 'required|exists:ticketing_groups,id',
+            'role' => 'required|in:agent,manager',
+        ]);
+
+        $this->requireManagerAccess($validated['group_id']);
+
+        TicketingAgentAccess::updateOrCreate(
+            ['user_id' => $validated['user_id'], 'group_id' => $validated['group_id']],
+            ['role' => $validated['role']]
+        );
+
+        return back()->with('success', 'Agent added.');
+    }
+
+    public function destroyAgent(TicketingAgentAccess $access)
+    {
+        $this->requireManagerAccess($access->group_id);
+
+        $access->delete();
+
+        return back()->with('success', 'Agent removed.');
+    }
+
+    public function storePriority(Request $request)
+    {
+        $this->requireAgentAccess();
+
+        $validated = $request->validate([
+            'name' => 'required|string|max:100',
+            'color' => 'required|string|regex:/^#[0-9a-fA-F]{6}$/',
+            'description' => 'nullable|string',
+            'sort_order' => 'integer|min:0',
+            'group_id' => 'nullable|exists:ticketing_groups,id',
+        ]);
+
+        PriorityLevel::create($validated);
+
+        return back()->with('success', 'Priority level created.');
+    }
+}